TERMS AND CONDITIONS

 

 

DELIVERY IN CANADA

FREE DELIVERY FOR PURCHASE OF 60$ AND MORE .

10$ DELIVERY FEES FOR PURCHASES LESS THAN 60$

UNITED STATES

FREE DELIVERY FOR PURCHASE OF 75$ AND MORE .

25$ DELIVERY FEES FOR PURCHASES LESS THAN 75$

INTERNATIONAL

FREE DELIVERY FOR PURCHASE OF 100$ AND MORE.

40$ DELIVERY FEES FOR PURCHASES LESS THAN 100$

 

 

DELIVERY TIME

 

Orders will be processed within 24-48 hours following  your online purchase and during weekdays. (Excluding holidays).

 

QUEBEC

1 TO 3 BUSINESS DAYS

CANADA

3 TO 5 BUSINESS DAYS

UNITED STATES

4 TO 7 BUSINESS DAYS

INTERNATIONAL

7 TO 10 BUSINESS DAYS

 

 

RETURN POLICIES

 

We will be happy to exchange the product or refund it within 15 days of purchase. Refunds will be made upon receipt of the item. After this period, it will not be possible to obtain any exchange or refund. You must notify us by e-mail before returning: info@ochaorganica.com

Return charges are non-refundable as well as customs clearance fees.

PROMOTIONS

 

Promotions are limited to one per customer unless otherwise stated.  Promotions are valid during the indicated times and while stocks last. We reserve the right to shorten promotions at any time.

 

 

General Informations and Customer Service:  info@ochaorganica.com